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Roy Young Roy Young

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初段GCX-SCR復習過去問 &資格試験のリーダー &有用的GCX-SCR: Genesys Cloud CX: Scripting Certification

周知するように、自分でGCX-SCR試験に合格することは無理です。あなたはGCX-SCR試験のいくつかの知識に迷っています。幸いにして、今から、あなたは弊社のGCX-SCR復習教材を購入できます。弊社のGCX-SCR復習教材は専門家によって編集されていました。彼らは何年も毎年実際のGCX-SCR試験を研究してきました。だから、あなたは、弊社のGCX-SCR復習教材を買うと、あなたの多くの難問を解決できます。

Genesys GCX-SCR 認定試験の出題範囲：

トピック
出題範囲

トピック 1

Script Management: In this section, focus is given to script management which involves ongoing tasks such as editing and deleting scripts as necessary.

トピック 2

Variables in Scripts: Variables are a critical aspect of scripting in Genesys Cloud. This section covers adding script variables for creating dynamic content in scripts. Additionally, users need to understand the difference between input and output variables to handle data flow within the script effectively.

トピック 3

Overview of Scripting: In this section, the focus is given to scripting in Genesys Cloud which involves various fundamental design tasks essential for building effective customer interactions.

トピック 4

Actions in Scripts: This section of the exam covers candidates' skills with scripts that allow for specific operations to be carried out during a customer interaction. Users must understand how to configure secure pause actions, set screen pop data actions, and invoke secure flows.

トピック 5

Script Editor Interface: This section covers familiarity with the layout and various components of the editor that is essential for efficient script development.

>> GCX-SCR復習過去問 <<

認定する-素敵なGCX-SCR復習過去問試験-試験の準備方法GCX-SCR資格難易度

Fast2testのGenesysのGCX-SCR試験トレーニング資料は現在で一番人気があるダウンロードのフォーマットを提供します。PDFとソフトのフォーマットで、ダウンロードするのは易いです。Fast2testが提供した製品がIT専門家は実際の経験を活かして作った最も良い製品で、あなたが自分の目標を達成するようにずっと一生懸命頑張っています。

Genesys Cloud CX: Scripting Certification 認定 GCX-SCR 試験問題 (Q24-Q29):

質問 # 24
Is it possible to transfer data to and from scripts?

A. No
B. Yes

正解：B

解説：
It is possible to transfer data to and from scripts in Genesys Cloud CX. This capability is fundamental to creating interactive and dynamic scripts that can respond to real-time information and update the system based on user inputs. Data can be passed into scripts from external sources such as databases or other services, and data collected during an interaction can be sent back to the system for further processing or storage.
This data transfer allows for scripts to be highly customizable and context-sensitive, enhancing the overall effectiveness of customer interactions.

質問 # 25
Which components are bound together to add a scheduled callback option to your script?

A. Contact List form and Button
B. Date/Time and Input
C. Date/Time Input and Button
D. Text and Button

正解：C

解説：
To add a scheduled callback option to your script in Genesys Cloud CX, the components that need to be bound together are the Date/Time Input and a Button.
* Date/Time Input: This component allows the agent or customer to select a specific date and time for the callback.
* Button: This component is used to submit the selected date and time, triggering the scheduling of the callback.
These two components work together to enable the scheduling functionality within the script, allowing for the seamless setup of callbacks based on the user's input.
References:
* Genesys Cloud CX Scripting Components Documentation.

質問 # 26
Which data type is not supported in the scripter interface?

A. String
B. Boolean
C. Char
D. Number

正解：C

質問 # 27
Using the _____ action in scripts, you can temporarily stop recording the interaction.

A. Hold
B. Secure Pause
C. Stop Recording
D. Secure Hold

正解：B

解説：
The Secure Pause action in Genesys Cloud CX is used to temporarily stop the recording of an interaction, particularly when sensitive information, such as payment details, is being collected. This action is essential for compliance with data protection regulations like PCI-DSS, ensuring that sensitive data is not recorded or stored.
Using Secure Pause ensures that the recording is automatically resumed after the sensitive information has been captured, maintaining the integrity of the interaction while protecting customer data.

質問 # 28
You must define the phone configuration in Genesys Cloud CX to associate with a physical phone.
What binds the phone's settings in Genesys Cloud CX to a physical phone?

A. Phone model
B. Phone name
C. Base settings
D. Hardware ID (MAC address]

正解：D

解説：
In Genesys Cloud CX, the Hardware ID (MAC address) is what binds the phone's settings to a physical phone. When configuring a phone in Genesys Cloud CX, you need to enter the MAC address, which uniquely identifies the physical device on the network. This binding ensures that the phone configuration, including the phone model, base settings, and other details, are correctly associated with the correct physical device.
The MAC address serves as the unique identifier that allows Genesys Cloud CX to apply the appropriate settings to the correct phone, ensuring seamless operation.

質問 # 29
......

なぜこれほど多くの認定が必要なのですか？認めなければならないことは、あなたが所有する認定資格が増えれば、より良い仕事を獲得し、より多くの給料を得る機会が増えることです。これが、テストGCX-SCR認定を取得することの重要性を認識する必要がある理由です。したがって、GCX-SCR試験問題の合格率は98％を超えているため、GCX-SCR学習ツールは、ユーザーがより速く効率的に参加するために必要な資格試験に合格するのに役立ちます。 GCX-SCR実践ガイドを購入するだけで、GCX-SCR試験に合格できます。

GCX-SCR資格難易度: https://jp.fast2test.com/GCX-SCR-premium-file.html